by
revruth
@ 2006-10-23 - 21:06:02
The holiday started well when our flight from Edinburgh was delayed because of fog. This meant that we had to sprint a mile across Gatwick, running past glittery shops at high speed, queueing in long sweaty lines for security checks, only to be told to wait for an hour in the final departure lounge. The perfume that I had bought in Edinburgh was scrutinised and the receipt demanded before I was allowed to take it on board.
Arrived eventually in Naples airport at about 11pm where everybody had gone home except for 2 rather miserable looking women at a desk marked Customer Services. Our luggage appeared on the belt and I waited for my rather gorgeous purple suitcase along with the rest. The cases came and the people went... and I was left waiting. Yes, dear reader, you guessed it - my case was not there.
We approaced the grumpy Customer Services woman who told us to go to Lost Luggage which we did. It was closed for the night. We went back and waited until grumpy finished her mobile phone converstation. 30 minutes later, we explained that my case was lost and she informed us that she could not help because she was "Customer Services". We laughed. And cried.
Eventually we wrote down my name and the fact that my case was purple and the name of the hotel and left. She barely glanced at the piece of paper.
It was a warm and balmy night in Naples and my light jumper was soon rather damp. After a 2 hour journey we arrived at Capo di Sorrento (that means 'just outside' I think) and the Hotel Villa Igea. Straight to bed after a wee gift of a toothbrush (new) from our fearless leader.
Can anyone explain to me why single people have to pay an exorbitant supplement and then get the grottiest tiniest rooms with a single bed which would suit a very small child or an extremely thin adult, neither of which I am?